60-Day Risk-Free Purchases

If you don't love your purchase with us, just let us know within 60 Days and get a full refund, no risk, no headaches.

Free 2 Year Warranty

Only On Peakbasecamp.com

24/7 Customer Support

We take pride in our dedicated customer support team. Our team is available 24/7 via email to assist you with any questions or concerns.

FAQs

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Orders & Processing

Each piece at Peak Basecamp is carefully crafted and packed with intention. Please allow 2 business days for processing before shipment. You’ll receive a confirmation email with tracking details once your order is on its way.

Shipping & Delivery

After processing, most orders arrive within 7-12 business days. All shipments are tracked and insured. You’ll get a tracking link via email the moment it leaves our hands.

Shipping Zones

We ship worldwide — always with tracking and insurance. Wherever you are, Peak Basecamp delivers.

Returns & Refunds

Yes. We offer a 90-day money-back guarantee. If you’re not fully satisfied with your piece, contact us within 90 days of delivery for a full refund or exchange.

The Peak Basecamp Promise

At Peak Basecamp, we stand behind the quality of our gear. Every product is built to perform in real outdoor conditions, and we back it with a 60-day money-back guarantee and a 2-year warranty for complete peace of mind.

Customer Care

Replies within 2 business days.